Continence Aids Payment Scheme (CAPS)The Continence Aids Payment Scheme (CAPS) is an Australian Government Scheme that provides a payment to assist eligible people who have permanent and severe incontinence to meet some of the cost of their continence products.

How much is the payment and how often will it be made?
CAPS clients will receive up to $558.90 which will be indexed annually. Applicants can choose one full payment in July, or two half payments in July and January each year.

Who can apply for the scheme?
A person is eligible for CAPS if they are five years of age or older and have one of the following:

• Permanent and severe loss of bladder and/or bowel function caused by an eligible neurological condition; or
• Permanent and severe loss of bladder and/or bowel function caused by another condition, provided the person has a Centrelink Pensioner Concession Card, whether as a primary cardholder or a dependant of a cardholder; or
• Permanent and severe loss of bladder and/or bowel function caused by another condition, provided the person has a Department of Veterans' Affairs (DVA) Pensioner Concession Card, whether as a primary cardholder or a dependant of a cardholder.

What about State / Territory schemes?
If a person is eligible for the CAPS, and is currently receiving assistance with continence (or continence related) products through a State or Territory government funded scheme, they should contact their scheme manager to find out if the assistance will be affected by their eligibility for the CAPS.

How can I Apply?
Click here to download CAPS Application form and Guidelines click here

Once the form is complete you can;

fax - 03 9554 0500
email - call.centre@intouchdirect.com.au

Alternatively,for more information please call us on 1300 134 260.